Returns

Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Also note that we will only accept returns on items if they are defective or damaged within 24 hours of delivery. Consequently, we offer store credit return no cash back returns. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@kashi-shop.com 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@kashishop.com .